Got Questions?
We've Got You.

Browse our locations, select your dates and shack, and complete payment online. Instant confirmation is sent to your email.

We accept all major credit/debit cards, Apple Pay, Google Pay, and bank transfer for stays over 7 nights.

Yes — if the shack is available, you can book and check in the same day. Check-in is from 2pm.

Free cancellation up to 7 days before arrival. 50% refund between 3–7 days. No refund within 72 hours.

A 30% deposit is taken at booking. The balance is charged 7 days before arrival.

Each shack sleeps 2 guests comfortably. They are compact, purpose-built surf accommodation units — think premium glamping, not a hotel room.

Absolutely. All units are fully insulated, weatherproof, and built for New Zealand coastal conditions including wind and rain.

Yes — solar-assisted power with standard NZ power outlets, USB ports, and lighting throughout.

No. All shacks come with quality linen, pillows, and towels included.

Not at all. Our locations are beautiful coastal spots — perfect for swimmers, walkers, and anyone who loves the ocean.

Board hire is available at most locations. Check the individual listing for details, or contact us and we'll arrange it.

Some are, some aren't. We provide local safety information at each shack. Always surf within your ability and check conditions.

Selected shacks are pet-friendly. Filter by 'Pet Friendly' when searching, or contact us to confirm.

Smoking is not permitted inside any shack. Designated outdoor areas are available at each site.

You must be 18 or older to make a booking.

Our support line is available 7 days a week. Contact details are in your booking confirmation and on the door of every shack.

Check-in is fully digital. You'll receive a unique access code via SMS and email 2 hours before your arrival time.

Yes — subject to availability. Contact us or log into your account to extend your booking.